Privacy Policy

Welcome to SvgAnimate Animation Studio ("we," "us," or "the Service"). We are committed to protecting your privacy and ensuring transparency in how we handle your personal data, in compliance with applicable laws including GDPR and CCPA.

By using SvgAnimate, you agree to the collection and use of information in accordance with this Privacy Policy.

2.1 Information You Provide

• Account Data: Email address, username, and profile image when you register via third-party providers (WeChat/Google).
• Payment Data: We do not store full credit card details. Payments are processed by our trusted Merchant of Record, We only retain transaction metadata (e.g., Order ID, plan type, transaction date).
• Communications: Information sent to us via customer support requests.

2.2 Information Automatically Collected

• Usage Data: Animation generation history, prompts.
• Technical Data: IP address, browser type, operating system, and device information.
• Cookies: Essential cookies for authentication and performance analytics.

We use your data to:

• Provide, operate, and maintain the SvgAnimate service.
• Process payments and manage subscriptions via our payment partners.
• Improve our AI models and user experience (using non-sensitive, aggregated data).
• Send administrative information, such as security alerts and billing updates.
• Detect and prevent fraudulent or abusive activity.

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take all steps reasonably necessary to ensure your data is treated securely.

We implement industry-standard security measures (SSL encryption, access controls) to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Depending on your location, you have the right to:

• Access: Request copies of your personal data.
• Rectification: Request correction of inaccurate information.
• Erasure: Request deletion of your personal data ("Right to be Forgotten").
• Restriction: Request restriction of processing.
• Portability: Request transfer of your data to another organization.

To exercise these rights, please contact us at [email protected].

Our Service does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Company Address: Chengdu, Sichuan, China